Order
What is your shipping and return policy?
Shipping: We generally process your order within 1 business day. For destinations within the USA, standard shipping (2-5 days) is free with a $50 minimum purchase. Expedited shipping is also available via Fedex or USPS. For destinations outside the USA, we offer standard shipping by postal service as well as expedited service by Fedex.
Returns: For most items on our website, returns for refunds are accepted within 30 days of receipt of your package. You can obtain a prepaid US return label for a flat fee of $6.95.
Please contact customerservice@figure8moms.com, if you are unable to request a Return Authorization automatically from our website.
Read our return/exchange policy, how to make your return and our return label policy.
Please be sure to use a service with tracking when returning any items to us.
Returns: For most items on our website, returns for refunds are accepted within 30 days of receipt of your package. You can obtain a prepaid US return label for a flat fee of $6.95.
Please contact customerservice@figure8moms.com, if you are unable to request a Return Authorization automatically from our website.
Read our return/exchange policy, how to make your return and our return label policy.
Please be sure to use a service with tracking when returning any items to us.
Order FAQs
- Order Review and Cancellation
- ShopTogether
- What is your shipping and return policy?
- How do I use my Figure 8 Rewards Dollars?
- How do I use my store credit?
- Can I apply multiple coupon codes?
- Do you sell gift certificates / gift vouchers?
- How do I use my gift certificate?
- What are Clearance and Final Sale items?
- Can I get a price adjustment?
- Do you offer gift-wrapping services?
- Can I cancel/change my order?
- Is my transaction secure?
- I did not receive my confirmation email